Amanda Davidson2 days agoFrom
Speedy Fast Service in Beautiful Park Like Setting
Brian Garland2 days agoFrom
Been going to Les Schwab for 20 years now and this is the last time me any everyone I know give them any more business. I've had the usual loose lug or missing valve cap after leaving before that's nothing too serious. But scoring a scribe line around 3 of my brand new rims and just to send me to a place to polish it out is insane. These were $280 a pop, the scratch is deep and all the way around the entire rims from installing tires. Sending me somewhere without anything in writing or documenting the damage is pretty ridiculous. That is their disclaimer after you give them the keys, they say they are not liable to any damage done to your vehicle. And just to add, someone ordered the wrong TPM sensors and they installed them without relearning them to my truck and sending me on my way, just to find out they should've never ordered them in the first place. And that same time their alignment tech has never seen a set of upper control arms with a camber/caster adjustment on the ball joint, so he made the most adjustments that he could with only the lower control arms and my alignment was still out of spec. That's a little strange. Seems like this place lacks the training and experience and I 100% blame management for these mistakes. Only the assistant manager made something right, but overall this location has some poor workmanship, organization and lacks experience, stay away from this one.
Vadim Prasol2 days agoFrom
Got an estimate for tire installation over the phone, they asked for wheels size and confirmed the cost of service. Agreed to meet next morning to do the work. I dropped rims, sensors, tires (I bought from them earlier) and the car as well. Got the phone call 3 hours later that the price would double. They apologized they gave me a wrong estamate twice (over the phone and in person). The reason was unreasonably stupid. Eventually I took my car to Discount Tires and they did the job for the price I was told initially.
