Valerie Morton21 hours agoFrom
From the moment I walked into the 6th Ave store, I felt taken care of and I knew my suv was in good, hardworking, and honest hands. Cameron G, thank you for your quick and efficient service. My son and my dad did business with Les Schwab for a long time. They still do. Les Schwab would be proud. Thank you all. Yes, I highly recommend this location.
Jennifer Wheat21 hours agoFrom
Beware-safety issue. I had 4 new tires put on my car in May 2023, took it back in because the front pasenger tire did not sound right. Was told that they didn't see any issues and couldn't duplicate the problem. Aug 1st 2023, I was driving home in rush hour, was about 2 blocks from getting on the freeway, the front passenger side tire rolled away from my car. Had to get it towed to my house. All of the bolts were sheared off. Everyone of them! Went to Les Schwab the next morning, was told someone would come out, no one came out, mind you I live about a half a mile away. Called the next day, someone came out, put my tire on the car with new bolts, we took it in, they said it was good to go. So, the front passenger side and the bumper needed to be replaced, and other damage underneath. Called several times to talk with the manager, never got a call back. Sent certified letters, one to the store, the other their corp headquarters in Oregon. I was asking for reimbursement for the towing, money for a rental car while mine was in the bodyshop from the tire incident, and to cover at least my deductible. They sent a letter saying that because there was 3000 miles from the time they put the new tires on until the tire rolled away and they would not cover anything. My questions are what does 3000 miles have to do with them over torquing the bolts, and is that what they would have told my family if I had been on I-5 rush hour traffic...I honestly don't think I would be around writing this review. They get negative stars from this long time customer.
Eric Mintel21 hours agoFrom
Wife had a alignment done as well as some Thai and rods and such... they said a wonderful job cars 100% working now and much safer... Definitely be back for more repairs and tires when needed😎✌️
