Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Online appointments
This review is for a very dissatisfied applicant. I feel that this company is just after your application fees.
When we submitted the applications, the only communication we received was one email with what needed to be completed. We quickly turned around and provided needed information but did not hear anything from the leasing agent Marilyn Salvacion Bundalian after that.
When I did a follow up the first thing she said was that , we didn't get the unit and she proceeded and (with NO NOTICE) gave it to another applicant in line. She claimed to have followed up with the other applicants in my group, but they received ZERO phone call/text/email.
Marilyn has the worst customer service rushing to move on without giving us a chance. She kept brushing us off and would not explain why our application was not considered, and later we found out we were missing ONE signature. The way she spoke was so unprofessional and passive. She acted as if we were dumb, even though we were complying with all of her orders.
Also, the application required a ridiculous amount of information compared to the other apartment complexes in the area. DO NOT apply or consider this apartment complex because they do not care about finding you a home, they will take your money and run!!! Since Marilyn failed to perform her part I demand to be refunded with the application fees!!!! There was no good part of this application process if I could rate them 0 stars I would!!!
