Paige18 days agoFrom
The therapist I was paired with was still being licensed and that wasn’t ever explained to me so the sessions were bad. She said trite platitudes when I expressed some serious feelings. But on top of a counselor that didn’t fit, they charged me hundreds in fees when I rescheduled all of the upcoming appointments to a new therapist. My therapist had said I had to reschedule 24 hrs in advance - the billing office said 48 hours. I disputed the charge with the office multiple times asking for a courtesy reimbursement because the therapist had said one timeframe and the office had said another. They never responded to my calls and messages to dispute the charges and then charged me anyway. They are uncaring and possibly predatory in their billing practices. I would NOT waste time or money with this office. Go somewhere else or get on other waitlists.
Sarah Renz18 days agoFrom
If I could give this zero stars, I would. Frustrating experience to start with because because the online platform had connectivity issues. Once we got past that, it was very clear to me that the provider, Edith Anyieni, did not read any of my intake paperwork. What a waste of time for me to sit there and answer questions I had already completed two days before. At one point she asked me a question and I did not hear her so I asked her to please repeat the question and she ROLLED HER EYES at me. She spent much of the appointment challenging the diagnoses I have had literally since age 3 and was reciting what the DSM says about them. I asked her if I could reduce the dose of one of my mediations and she said I’d have to come into the office to discuss it. I said that I only take it 3-4 times/month as needed so I could wait for an office appointment. Then in the appointment follow up notes, she wrote for me to take that medication once daily at the full dose - clearly was not listening to a word I said. This was the WORST experience I have ever had with a mental health provider. DO NOT RECOMMEND!!
Dee Ray Black18 days agoFrom
Dr. Edith A. has been a an incredible help to me. Freedom and comfort to discuss such difficult issues and she was able to listen, care, and offer words of encouragement.
