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Main location19018 62nd Ave S Kent Washington 98032 US(425) 251-5900
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Wheelchair accessible entranceWheelchair accessible parking lot
If I could give them 0 stars, I would. I recently PCSed with the Navy and unfortunately this is the moving company I ended up with. Things were smooth sailing until they came and moved my belongings. First, they were a few hours late on my scheduled delivery date. But in hindsight that’s not even a problem. THEY LOST MY ENTIRE SHIPMENT. Seriously, they “misplaced” my entire crate of belongings. Not just a box or a piece of furniture, but EVERYTHING. And by the sounds of it, they’re not really looking for it anymore. My mattress, TV, and furniture being lost is unacceptable of course, but I had personal, irreplaceable items that I will never get back. I don’t even know how this company is still in business.
I received an email from the Executive Vice President of the company and he said, “We have re-inventoried our warehouse and your shipment is not in it…During this time, our warehouseman failed to follow procedures on your shipment.” I don’t even know how that’s a reason or an excuse to lose an ENTIRE SHIPMENT. I would never, ever recommend this company and again, they should be out of business.
I am deeply dissatisfied with the services provided by the Lincoln Moving Storage Company. My dissatisfaction stems from the company's failure to adhere to the terms outlined in our military contract. Specifically, they committed to completing my relocation within a 24-hour timeframe, a commitment that was egregiously and inexplicably breached. Astonishingly, what should have been a local move spanning a mere 3.4 miles stretched into an exorbitant four-day ordeal. This protracted delay is not only unacceptable but also utterly embarrassing.
To compound matters, the company's mishandling of my belongings resulted in estimated damages exceeding $3,500. In response to this issue, I initiated a claim, only to encounter a level of unprofessionalism and discourtesy from the claims department that is beyond any reasonable expectation. Furthermore, their apparent lack of knowledge regarding the specifics of my move is truly perplexing. Initially, they redirected me to Paramount Moving, suggesting that they were responsible for my relocation. Subsequently, I was informed that my move was executed by Alpaca Moving in Albuquerque, New Mexico, which, it should be noted, is a considerable distance from my location in Washington State. I have unequivocally provided documentation confirming that the move was conducted by Lincoln Moving, using their own truck.
Regrettably, my expectations for a timely resolution are modest, as the company's responsiveness has been abysmal. I strongly advise all readers to heed this comprehensive account of my experience and exercise caution when considering the services of Lincoln Moving Storage Company. By doing so, you can avoid the immense disappointment and frustration that I have endured. This company, in its current state, represents a significant source of embarrassment and disappointment.
