Initial salesman, Don, I spoke to seemed Awesome. We expressed interest in a car for my daughter, even taking it for a test drive. Informed Don that I worked 12hr shifts the next 3 days but could bring money on Friday. Don indicated he did not work on Friday and said we could come get it the following Monday so he could get the commission. He said he would hold it for us. I asked if he wanted some money to hold it. He said NO. He printed out the purchase agreement with the amount we needed to bring. My wife took the money out on Wednesday, two days after the agreement, to have ready for Monday purchase. Received a call from Don on Thursday saying the owner was planning on selling the CRV to someone else and would not honor his agreement. When I called Friday, the owner stated she sold the CRV because she didn't know it was on hold. Who knows what the actual facts are other than my daughter now has to find another car which is no easy task in this area. If you consider buying from this dealership, get everything in writing and ensure that the right hand is talking to the left hand.