Lloyd's Mid-Town Tires

Primary Location

Main location5310 Scotts Valley Dr Unit D Scotts Valley California 95066 US(831) 226-1246

Amenities

Payments

Credit cardsChecksDebit cardsNFC mobile payments

Offerings

Oil change

Amenities

Wi-FiMechanicRestroom

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot

Crowd

LGBTQ+ friendly

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Customer Reviews

3.1

3 Reviews

Mike Grinder7 hours ago

From

Good selection of tires. Manager was very helpful and took his time helping find the right set of tires for my truck. Performed the tire replacement and alignment. Ready to pick up on time. Great experience!

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Celeste Roam (Roaming EO girl)7 hours ago

From

YES!!! Thank goodness I was referred to this location!! Years ago I favored Lloyd's in SC until they were bought. It then went quickly downhill. However, this location offers everything I valued from the other location. Why? Jacob is running this location and he is the man!! He knows his business, he listens, he is kind, and so much more! I am so grateful to have the peace of mind back to be taken care of again and never stress about tire issues. I came in last minute today for a leaky tire and he was quick to hook me up and get me back on the road!! Thank you!!!

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E7 hours ago

From

DAMAGED MY BRAND NEW VEHICLE. STRIPPED BOLTS. LOCK NUT FOR TIE ROD COMPLETELY LOOSE. ECCENTRIC BOLT LOOSE. MISSING PARTS. AND SERVICE NOT PERFORMED SAFELY OR CORRECTLY. I came in for an alignment on my vehicle. After the alignment I had my doubts about the work being done as I watched the gentleman doing the work. I crawled underneath my vehicle in the parking lot before leaving and found that missing plastic clips for my air dam had not been put back in. I had to go back in and ask for those we found them laying on the alignment rack. I also found two bolts for my skid plate had been driven in sideways with an impact gun and completely stripped out. I had to go in myself and ask for a thread tap and random old bolts to put it back in correctly. Which I did myself on my back in the parking lot. Those threads will never be the same and will likely wear out prematurely. The lock nut the worst thing of all was completely backed off of my passenger side tie rod end. This is not only going to ruin my alignment that I just paid for but is also unbelievably unsafe. Also the driver side rear eccentric camber adjustment Bolt was loose and I drove home because I did not find that part cuz it was hidden behind the skid plate so my alignment was likely lost on the way home and now has to be redone. At the end of all this I called back and I asked for a return of my money for the services that I believe to not have been performed and performed in an unsafe manner and I was told I would receive a return. I called back a week later and I had not received the return yet and I was told that it could take up to 6 months to receive a credit on my credit card. So I have stopped payment on my credit card and disputed the purchase hopefully things will go well but if I can save one person the headache of going to this place I will have done my job I will include some pictures in here which show the parts and question but I have fixed the lock nut and the eccentric bolt being loose since this encounter so the photos will not show loose hardware, just the hardware in question. Save yourself the heartache and avoid this place at all costs.

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