The loft was having a very large sale with everything 50% off. The wife and I stopped in to see if there was anything she wanted. We were in around 7 in the evening on a Wednesday, and the store was fairly empty. The store itself is fairly large, and packed with various shelving and rack displays.
Half of the clothing is well organized and shown, while the other half is haphazardly hung on racks organized by size, like a discount store. The shop is pretty standard, with 6 or so dressing rooms, and no standing/sitting room for us guys while we are waiting for our spouses.
The thing that really pissed me off was a pretty silly issue. While checking out, the cashier, who was great otherwise, selected for me that I wanted both an e-mailed and printed receipt. The credit card reader prompts you to pick whether you want a printed receipt, emailed or both. She chose both for me, and when I expressed that I did not want adds for the loft going to my email, she promised that I was only signing up for my receipt. Three days later (today) I'm getting advertisements.
The store is fine, the staff were fine, the prices are fine, the quality is fine. But why lie to me? Admittedly minor, this type of thing leaves a bad taste in my mouth, and seems so unnecessary.