william krugle18 days agoFrom
What a poor company. I never liked going in here but today was horrible. Trying to buy a 250.00 lazer that's was locked up. Asked 2 times to get someone to unlock it. 10 more minutes and no help. Asked one last time and after seeing 5 employees standing around. Just went to home depo had the tool and back to work. Don't wast your time there like I did. This is the worst store every employee has no clue or just don't care. Just standing around with phones in hand.
Shay T18 days agoFrom
We purchased a dryer that we had delivered and included “basic installation.” When they delivered the dryer, they were unable to install the exhaust duct properly because the part we had did not fit with the part the dryer required. We went to the appliances desk and waited over 15 minutes for someone to talk to us. We explained that the dryer had not been installed properly because they said we needed a different part, and we were wondering if somebody could come out and reinstall it if we bought the proper part. The person at the desk told us that the delivery people are just delivery people and do not know how to install things and it’s not really their job. Then they sent us away without any suggestions, though later after looking at the website I noticed that you can purchase installation services. I think that is important to know that when you purchase an appliance and it says it comes with installation, this is not actually true.
William Rehe18 days agoFrom
This is the worst Lowe's I've ever been to. Ordered a product on line and when I showed up to pick it up the "customer service" person said they didn't have any in stock even though they show 5 on hand. When I asked why it was cancelled they said they were waiting for the system to automatically decline the sale. Meanwhile I'm out time and fuel.
