This is a difficult review not to give Lowe's five stars. Lowe's is generally my go to place for tools, high-volume items, and any other time I need to get in and get out quick and I don't really need help.
I tend to get annoyed at Lowe's, because they often have great sales, but everything is locked up, and there is never anybody close by to help you. You are lucky to get someone, you have a 50-50 chance of getting the wrong item, going up to pay, and then discovering you have the wrong item, as the line behind you grows larger and larger.
Listen, I understand shoplifting is a thing. I understand tools are expensive, and it's generally in the best interests of the store to lock things up. If everybody just locked everything up, there wouldn't be any thievery in the world.
That being said, I think it would be in the stores best interest to have employees close to the locked up items. It tends to be offputting to wait 10-15 minutes for an associate to even notice you, let alone to help you. All that does is push me to go over to Amazon.
This isn't a single Lowe's out by any means. Home Depot is just as bad. But it's difficult to continue shopping at a store when it's exceedingly difficult to buy the items that you want or that are advertised.
