They store their Liquid Chlorine OUTSIDE in 100+ degree weather. This denatures the Chlorine at an extremely fast rate. Your 10% chlorine very quickly (within a week tops at high temperatures) turns into 2% strength just sitting on the shelf
All they have to do is just store the liquid chlorine INDOORS.
I gave feedback MULTIPLE times to the store management and Lowe's corporate about this over the last 6 months, and what I hear is "I know that its a bad idea, but thats just what our policy is".
EDIT to reply to Lowe’s response: I appreciate your response, but I have made my feedback very clear and the action that clearly needs to be taken to earn my business back:
Just move the liquid chlorine inside.
I think that’s pretty reasonable to ask, and about 5 minutes worth of basic research online about how chlorine works will confirm the denaturing of chlorine due to high temperatures.
It would probably also be a good idea for you to reach out to your customer service representatives from time to time and listen to what they are telling you as I know the folks who are staffed to answer the customer care service line are not directly empowered to make sweeping policy changes.
You also should have a conversation with the manufacturer, I am certain that they will tell you the inherent problem of storing unstable liquid chlorine outdoors.