This company needs to replace this store manager and Lead sales!!! Since it’s a popular brand, I’ve visited this store on three different occasions and the service has been consistently non existent. I’ve ended up leaving empty handed every time. The store has a small footprint so customers are in their line of sight all the time; so zero excuses. I need advice? Suggestions?! Instead, a weak to no greeting. Someone eventually acknowledged me, at the back of the store, as he left his casual conversation with a peer but zero inquiry if I needed help. In frustration, I drove to the San Clemente Outlet store. There - the energy was high, they were eager to help and assuredly I helped them beat sales plan today. What a shame the Mission Viejo crew is checked out?