I lived at this property for about three years and moved out 5/6/2022. The place is clean and friendly, and I loved the initial management. Carol and Kyler were so kind and responsive.
The only reason why I docked one star from the rating was because I didn't get my security deposit until today 9/26/2022. I was very courteous to the new management even three months after the 21 days required by California law to return security deposits. After the third or fourth phone call, the manager was clearly not going to take the time to find my security deposit. If anyone has this issue, I reached out to the official management office. I believe Luxe 1801 is officially called Luxe 1801 Investment LP. The office was very responsive and sent my security deposit immediately upon receiving my request. If you have any issues, please reach out to them. On the California Court Website, I found their address to be the following:
43D Malaga Cove Plaza, STE D, PALOS VERDES ESTATES CA, 90274.
The address from which I received the security deposit was the following:
43C Malaga Cove Plaza, PALOS VERDES ESTATES CA, 90274.
Not sure if this makes a difference but putting it here just in case the first address doesn't get a response.
Other than that, not writing this as a total negative review. The official management returned my security deposit without delay. I had three great years here at Luxe 1801. It is a really convenient location for anyone working at USC Keck School of Medicine at the HSC campus. The surrounding neighborhood was clean and safe. Carol - the very first apartment manager - let me keep my 80 lbs golden retriever (large dog). The management has changed considerably since. Hope this helps!