Elizabeth Chapman20 days agoFrom
Found a few items and they ended up being on sale so that’s a bonus. Everyone was helpful and friendly. Great customer service! Keep up the great work. Plenty of parking! I was only sad they didn’t carry Betsey Johnson but I survived…🤷🏽♀️
Aubrey Adkins20 days agoFrom
So glad a Macy’s store finally opened up on our side of town! I used to drive to the Galleria Mall location at Henderson and it’s about a 20-miles drive from our location. I had a great experience so far with their customer service. The sales associates I spoke to were always very friendly and helpful.
apwco aggressive20 days agoFrom
I went with my family to look for some polo shirts. We were dressed in casual clothing a bit underdressed I guess. Security would not take his eye off us thinking we were going to steal something. My son wanted a cologne and I asked for help, waited 10 minutes and nobody came to help. This was a perfect example of profiling, when we walked out security stared us down. Other people walked out before us and he would tell them to have a good day. It was a very degrading experience, I have shopped in Macy’s so many times and this particular location was an experience I do not want my family to ever have to endure. I understand this is not all Macys, however I will never go to this location again.
