Josh Dean7 days agoFrom
Not a lot of range in sizes, 0s and 00s, but if you want an XL go online
Jessica Rose7 days agoFrom
I went to Madewell last weekend as it was my birthday and I was very excited to buy a new pair of jeans from them. Given, I didn't care for the first $100 pair of jeans I bought since they felt tight, never loosened up, and I gained a few pounds. But moving on. We were greeted with a worker who practically yelled at my mother in-law for using the wrong cleaning supply that was placed at the entry of the door way. After we told her, "Hey, maybe you should not put chemicals here - especially since you said almost everyone has tried to use it before." I tried my best to keep calm and search for some clothes. However, the same employee said we can't use the dressing rooms (understandably so) but then she said to come back on the weekdays where we could use the dressing rooms...I don't see any sense in this and no we aren't going to come back but again I tried to maintain my positive attitude as it was my birthday and I could still look at clothes. However, lo and behold the same employee was interrogating me and asking what pair of jeans do I like, and don't worry we can ship them and you can return them. Her attitude towards us was almost degrading and she seemed only interested in selling us jeans and shipping them. Any woman knows it is hard to "pick a pair" without trying them on. Anyway, I decided to leave the store empty handed with a sour taste in my mouth from this employee. Unfortunately, I will not be shopping here again or at Madewell . Please invest into a company that actually cares about you. Because this one does not.
Katie Collins7 days agoFrom
Delaney went above and beyond to help me find sizes that fit, checking the back room, looking online, and doing an order from another store (after calling multiple stores). She spent at least 45 minutes helping me and was friendly, kind, and knowledgeable throughout. Highly recommend this store and Delaney!
