xSugarpluma month agoFrom
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I don't get the review about the $300.00 appliance. If she doesn't have money to waste aka can't afford a $300.00 appliance then why did she buy it? It seems she could afford it fine until she found it for cheaper online. No returns is common in Japanese stores as there are no return policies in most shops in Japan, and it is clearly written at the counter. Plus, 'I want to return this item because I found it cheaper elsewhere' isn't a good reason to return....at least if it was broken that would be a good sob story but of course buying Japanese things in America is 3 times the price as buying it in Japan or online from Japan. Import, shipping....all these things are expensive. If you don't want to pay premium then buy on Rakuten but the store did not 'rob' anyone- they sell an item for a price and your mom bought it at that price. If she did not want to spend that price for that item, she didn't have to, and she could have researched cheaper options online beforehand.
Jasmina Von Kampa month agoFrom
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I wish I could give 0 Stars. Beware of this rip off store.
My 60 year old mother went there and got ripped off badly. They sold her a REFA Carat for $320.00 when she came home to show us we searched online and found the same devise for $100.00.
She went back to the store the very next morning (less than 18 hours after sell) and was rudely greeted. She was told that there are no returns or exchanges (which no one mentioned the day before) She begged for them to take it back as she does not have the money to waste, but was just ignored.
My mother called me crying from the store and asked me for my help to talk to them. I called and asked for the owner and was told she wasn't there and I could not have the name. I said I wanted the name so I could call back for her but she said she wasn't allowed to give out the owners name and hung up.
How could you treat an elderly woman this way? Especially around Christmas time?
My mother is absolutely horrified and feels taken advantage of.
Genevieve Cabanillaa month agoFrom
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The employees here are incredibly nice! I live close by and I love being able to purchase my SKII items without having to go to Sephora, which is not located around Sawtelle, or purchase online, and the SKII prices seem to be the same as Sephora and the SKII website. They have tons of other makeup lines both American and Asian, and I plan to go back for more!