Dr . Oliver is excellent. Very caring interacts well with children my 11 yr old had his physical with him . Dr Oliver made him feel comfortable explained everything that his examination would require . The experience for him was positive when we left he said “ I really like dr Oliver he’s cool“ 😎 I highly recommend him...and his office staff are very courteous and professional .
My regular primary care physician, Dr. Matta, was out of town, so I saw Dr. Oliver instead via telemedicine. At the beginning of my appointment, he greeted me with the previous patient's name - this was not a big deal, but did not feel great! When Dr. Oliver asked why I had come in for an appointment, he didn't let me finish my explanation (I had a flare up of rashes, fatigue, muscle cramps) - he told me that I was just naming random symptoms, he couldn't take my concerns at face value, and could not see my skin clearly enough through the video camera on my computer. At that point, he nearly refused to help me. He also asked me what my concerns were several more times out of confusion, which would not have been confusing if he would've just listened. I proceeded to ask for routine blood work since it had been several years since last had blood work, just to make sure that my flare up wasn't related to that. He initially said he could not just do lab work for no reason; however, after a long discussion, he later changed his mind and allowed me to get blood work. I also mentioned that my dermatologist had given me a steroid cream for the rash and it wasn't helping. Dr. Oliver kept referring to my rash as "acne", and saying that my dermatologist doesn't know what she's doing by giving me a steroid cream for "acne". I had to explain multiple times that it's not acne - it's a rash.
I don't normally write reviews, but I did not feel great walking away from this appointment. I didn't feel like Dr. Oliver listened to me or took me seriously. Additionally, I felt like he was condescending toward me and my dermatologist.
I know this is a difficult time for everyone, but there is no excuse for that kind of patient treatment. I wish him well, but I hope Graybill sees this and talks to him about it!
Positive note: Dr. Oliver's nurse was very kind and did an amazing job getting me set up for my telemedicine appointment!
Update: I just got my lab work results back: I had a severe vitamin D deficiency and he had to prescribe me high doses of vitamin D for 8 months. I'm really glad I went with my gut and pushed him to give me routine blood work. I hope Dr. Oliver learns how critical it is to listen to patients and take them seriously, because I could have ended up more sick!
