This is the worst dry cleaning experience I have ever had. They stained a brand new dress, and when I approached the manager about it, he was incredibly rude and said there was nothing they were willing to do.

I bought a brand new dress into Marion to have it cleaned. I had purchased the dress only three days before, for more money than I'd like to admit. Therefore I didn't even attempt cleaning it myself and took it straight to the cleaners. I paid extra to have it cleaned quickly because I was leaving on a flight the next day.

Upon wearing it out for the first time since cleaning, I realized there were several large white stains all along the front of the dress - clearly where cleaning product had been used to remove spots.

I quickly took the dress back into the shop and the man working told me that he did in fact see the stains I was referring to and would have to talk to his manager. He took my phone number and a copy of my receipt for the new dress and told me to wait for the call.

Four days go by and I hear nothing. So I call Marion and speak to the manager. After a long conversation where I calmly explain the situation I'm in, he offers no customer service whatsoever and tells me there is nothing they can do. They ruined a brand new dress of mine that had only been worn once and took no responsibility for damaging the product I trusted them to clean.

PLEASE DO NOT SHOP HERE, NOT ONLY DID HE NOT EVEN FIX THE ITEM HE OVERCHARGED ME FOR BUT WHEN I TRIED TO GET HIM TO FIX IT HE GHOSTED AND NEVER CALLED OR EMAILED BACK.

I WAS CHARGED 24$ ORIGINALLY AND THAN GOT A TEXT STATING IT WOULD BE 65$ WHEN PICKING IT UP DUE TO HAVING TO SEW A NEW ZIPPER.

I ASKED WHY IT WAS 30$ up charge and for a small zipper & he said for delivery 🙃 do not go here