Moved from Chicago a couple of years ago and really missed the upscale retail experience. Nordstrom is nice, but the service is too impersonal, and there is too much turnover with stylists from my experience. So for a while, I was just ordering nearly everything from Bergdorf (but returns can be pretty slow).
Excited to shop more at Marios in the future after three visits! (Once I lose a bit more of that COVID weight.) Love the curation. Staff interactions have been very positive. Really appreciate being able to Reserve to try on and pick-up in store, which I've used extensively before with another upmarket retailer. So helpful on a busy schedule or if you get overwhelmed by so much selection.
Sean is a phenomenal stylist. He’s an expert at what he does, gives the best recommendation, and best of all, he’ll work with your budget. He won’t pressure you to go over it. Everything was on time as promised, and it looked fantastic. He’s very responsive, and even accommodated my last minute adjustment request, after I placed my order. And shoutout to Lana for the amazing tailoring.
Everyone else at the store seemed friendly, and the store has a wide variety of items.
No complaints at all