Jeanne24 days agoFrom
I took a star off for the confusion I faced in setting up the appointment to repair our washing machine. I was originally told there was an opening the next day, Wednesday, (which I could not do), or Thursday. I said Thurs. would be great. We exchanged more info and then the scheduler reviewed the details and suddenly I was scheduled for one week later, which put the appointment on Thanksgiving! I wound up with an appointment for the day before Thanksgiving, which was further out than I would have preferred, but doable. The actual service call went well. He was a few minutes early. Spent time diagnosing the problem and then repaired it, all in less than an hour. The price seemed fair and I was happy.
Vanbo Vuong24 days agoFrom
Carlos from Mazter Appliance Repair was very friendly and professional. He spent time to diagnose our fridge with a cooling problem. He even went out to look for replacement parts and our fridge was up and running on the same day. And yes, the service fee was very reasonable. Highly recommended!!!
Carrie Hite24 days agoFrom
Carlos communicated about his ETA, arrived, diagnosed and fixed the washer within an hour. He didn't charge for the actual service call, just the fix. He was very knowledgeable, friendly, and competent. Great job all the way around!
