Picked up a MBZ Sprinter Van that had been sitting for a while and had to sort out some issues prior to driving it 17 hours back home.
I had some concerns about the van so I gave Bryant a call to see if they could squeeze me in quickly to check on (what I thought was) an electrical gremlin. Mark ran a quick diagnostic on the vehicle (along with a mechanic, who I did not catch the name of), and was given the all good before hitting the road.
I can’t thank these two enough for the help as I was working on a short timeline. I was able to hit the road that morning without any worries. Both were personable, professional, kind, and knowledgeable. As a gear head my self, I would confidently drop my vehicle off to with these two and their crew for any vehicle maintenance.
A+, must use shop.
The absolute best service both on the car and to the customer I probably have ever received! I went to MB Autowerks based on several others' recommendations from Sprinter groups. They were awesome on the phone giving prices right up front. They worked with my schedule given I live 80 miles away. The shop was one of the cleanest I have ever seen, they were well organized and the estimate came in LESS than what I was told. Clearly honesty and integrity is alive here. Derek, the mechanic, was extremely knowledgeable and it was very evident he took pride in his work. When was the last time you saw that? While in the waiting room, another long time customer was there and she could said she was a customer for years and would never go anywhere else. She emphasized the trust factor. Lastly, when I remembered a noise I forgot to tell them, Derek spent another 30 minutes trying to figure out where it was coming from. NO CHARGE. Great prices. Great customer service. Excellent knowledge. Even though they are 2 hours away, I will make the trek do get their service.
