Jaz Jasmine23 days agoFrom
Service department was quite helpful and courteous. Starting from the phone appointment to picking up my vehicle when repairs were completed, I found it to be a satisfactory experience. Nathan was especially, kind explaining the procedure answering my questions, and helping me to my car, safely. The complimentary shuttle was extremely convenient and helpful. The driver was very polite. They keep my rig running well, taking care of every need, timely. Thanks for the vacuuming and car wash, too.
Donald Clover23 days agoFrom
UPDATE #2: showed up to get my car, they made it right but waving the $180 charge.
UPDATE: The shuttle was great, but they have had me car for a week now with out calling and following up with me on the progress. I have made 29 calls throughout the week trying to connect with someone and also leaving 4 messages for the tech. Only thing eft to do is catch an uber and ask for an update in person. Not the greatest first impression with this Dealership service.
great customer service. Was surprised that they had a drop off and pick up shuttle.
R. UnSir23 days agoFrom
Brought my Silverado in for an oil change Tuesday 8-1-23. Making the appointment online was quick and easy. I was greeted immediately upon arrival. Although I arrived approximately 30 minutes early, they got me in right away. The waiting room was large and comfortable with coffee and vending machines. Service was done in less than an hour. Anisa was very friendly and let me know that since I bought a certified used vehicle, I was afforded two free oil changes, which was a pleasant surprise.
