Free food!
It’s McDonald’s, everyone. The people working the window, counter and kitchen don’t make enough money to deserve the venting on these reviews.
They just got my kids’ orders wrong again which happens well over 50% of the time, (especially recently and not just this location) but I don’t sweat it. I leave enough time to be able to go back and get the order fixed and I usually end up with free food for myself.
I just had a young woman take my order perfectly, ask the right questions, very smoothly use the register, and even use her headset to give the kitchen a heads up about the special order and it still came out wrong. But, again, these are, most often, young people learning a variety of skills. They’re going to mess up a lot. I can’t recall a time that things didn’t go right with an order on purpose.
As a specific suggestion, I think it would make sense for McDonald’s corporation to build in a system fix in the form of a button that says “Plain Patty (no seasoning)” and save themselves buying my dinner a few dozen times every year.
