Mead Automotive? I can't say enough about their exceptional service and caring attitude toward their customers. I received a call from my sister and 89 year old aunt traveling from AZ back home to CA. My sister's car broke down in Quartzsite...were there mechanics there? NO. I went online from my home to find an auto repair shop and came upon Mead, which has received many high marks in their reviews.
I now understand why. I had the car towed from Quartzsite AZ to Blythe CA (a twenty minute ride, well worth the tow). The car was dropped at Mead in the evening after closing and by late morning the next day we knew what what the problem was and the work required. By early afternoon, the car was repaired at a GREAT PRICE.
Fantastic workmanship, fantastic customer service, very happy customers. What more can I say? THANK YOU MEAD AUTOMOTIVE for taking such good care of my family!
I asked for a quote and they never got back to me. For this reason, when prompted to do a review, I gave ONE STAR for ignoring me and failing to respond to my email seeking a quote.
Lorie Mead got back to me after seeing my 1 Star review to call me names, insult me and argue that it is OK to ignore emails. They are busy. I get it. Isn't that the case with most businesses? In 10% of the time she spent sending me three very long emails tearing into me, she could have apologized, given me an "estimate" and told me approximately when they might be able to do the work. If she had responsed this way to my 1 Star review, I would have deleted it.
They may be good mechanics, but they are rude and hostile when criticized. This is the treatment you will get if an issue arises in your service that they disagree with, as confirmed by other 1 Star reviews.
After receiving a 4th insulting and harassing email from her, the next day, I told Lorie Mead that I would not be reading or responding to her insulting and harassing emails in the future. So, she sends me a 5th email and continues to insult and harass me anyway. All this from a person who says she is way too busy to respond to my request for a quote. Her emails are becoming increasingly violent and threatening. I will be contacting the Police Department if I receive a 6th email from her.
