Kay Reeda month agoFrom
They are very friendly there and always remember my name. As stupid as this sounds, they have excellent customer service and I like that. I have free checking because I keep the minimal amount in, so it's no big deal. They have a drive through window too which is nice, especially when the kids are in the car. Once they put some balloons in the receipt because they heard I had kids in the car. I thought that was pretty cool.
Emily Whitea month agoFrom
I’ve never known a bank to be so not-user friendly in my entire life. I opened my first bank account here when I was young and since have moved over to a different bank due to lack of branches. I still have an account with them because I have random things attached to this account and let me tell you- the amount of stress this bank has added to my life is insane- especially since I barely use it. They put random holds on my debit card and calling customer service has historically been a waste of 30 minutes since they have no idea what’s going on. Nothing ever works with this bank and the app and website is incredibly outdated. Anyone who I’ve talked to is in agreement. Please. There’s so many banks that don’t charge $7/month just to bank there that are so much better.
