Let’s talk about all the things :) We walked in at 7:00pm and they close at 10:00 1: the manager said to the person helping us. Dont you get off at 7:00? He replied yes but I am helping them. He said clock out and keep working! 2: my 4 year old needed to use the restroom and we were told no. 3: we paid $266 on a shirt and pants and was told they don’t have a military discount but then asked us to donate to our veterans.
I was fitted for my suit approximately 3 months prior to the wedding, and then an employee went in the system a month prior to the wedding (without notice or warning) and changed my suit coat to two sizes larger, and from a slim fit to a regular fit. This was not discovered until two days prior to the wedding, which I realized when I put on the suit and it looked like a tent rather than fitted coat, plus my pants needed approximately 8” hemmed from the bottom. I was told “it’s a rental, so it won’t be perfect,” and we were given a lot of pushback on wanting to correct the issue, until we got the bride and matron of honor on the phone and they said they’re on the way. Eventually, after approximately a hour trying to figure out how to make it work, they overnighted the correct size for the next day. It was an identical experience for another groomsman, who had to leave the rehearsal dinner early to go to Men’s Wearhouse to verify that his suit still fit correctly, which it didn't, as the size of his coat drastically increased as well in the system.
When we picked up our suits the day before the wedding, an employee gave us our coats and once we verified they fit, the employee packaged the new suit coat into a new bag. In doing so, the employee did not transfer over all the items in our ensemble, which we discovered the day of the wedding: I was missing a pocket square, and the best man was given a bow tie instead of a tie, which all the groomsmen, and the groom were wearing. We had to find a tie at the last minute to put on the groom, and none of us wore pocket squares.
Overall, we felt piecemealed together, and it was a significant conversation point among the wedding party the day of the wedding; not something that we could trust to work, and instead focus on the more important matters of the day.
