I don’t know where to start …. James and his two helpers Nathan and Ben were amazing ! They were punctual and explained how it was going to work etc etc… I felt so comfortable that I decided to run errands .. this guys were so professional- i also met some of the electricians and they were also super professional and fast. At the end of their work they clean up so well that if it wasn’t for the very nice new cooling system in our house we would have never known there were here most of the day….
James thank you so much for making it such an easy day for me. You guys did amazing !
A COOL SOLUTION TO BEAT THE HEAT
Our home was built in 1973, and had radiant ceiling heat (yeah, we all know how efficient that is) and cadet wall heaters in a couple of rooms. We knew it was going to be pricy since we were essentially building a complete system from scratch. We’ve been planning for several years to upgrade to central heat and air conditioning and ditch the inefficient heat sources and all the window air conditioners (4 of them). I had several contractors come to bid the job. One of the first bids was shockingly pricey and the amount of time it would take seemed quite long. Since I am able to work remote from my home office, I had the flexibility to be there during the project. A friend of ours recommended MetFab Heating and Cooling (a local small business) that his relatives used for their project, so I had them come out and do a bid as well. Jason presented several options to provide the most efficient and cost-effective solution for the size of our home, without pushing an upsell to a different brand. All the options that Jason presented had similar warranties and provided a rebate from the Clark County PUD. After several bids, researching the products being used, and much deliberation, we finally settled on MetFab Heating and Cooling. They proposed a price and install time that was very competitive with others in our area and they weren’t one of those “Big Box” companies but rather a small local business (we try to support small local businesses rather than the BB companies). Once the install team was onsite, they were able to get the complete install done within three days, which included having an electrician come out to do all the high voltage wiring and disconnect all of the radiant ceiling heater and cadet heaters both at the wall thermostat and at the breaker panel. They were very mindful of my meetings throughout my workday, our small dogs (can’t have them getting out by accident) and keeping the inside of our home free of dust and debris. Due to me working from home, they made sure I was informed of when things could get noisy so I could prepare if needed. Once the install was completed, the install team showed me all the work that was completed and made sure I was completely satisfied and then went through the process of filter changes and operation of the new programable thermostat. When we designed the system, we wanted the furnace up in the attic (out of sight, out of mind) due to space limitations in our garage and wanted a heat pump that didn’t take up a large footprint outside and wasn’t an eye sore. These conditions were satisfied!
The install of our new central heat/ac system was done about a month ago. I wanted to give a little time to ensure we were happy with the new system and we didn’t have any questions. So far, we’re extremely happy with how our home is the same temperature in all rooms and how easy the system is to operate and maintain. We’ve had a few days in the last month where the outside temperature was 90°+ outside, and the inside of our home remained right a consistent 68°! 😊 The system is so quiet inside the house, you can’t even hear it when it’s running. Even going up into the attic, you can barely hear the furnace running. The heat pump outside is quiet enough to have a conversation right next to it during operation, in a normal conversation voice. Winter is coming and we are excited to see how the new system performs through the colder months.
I would highly recommend MetFab Heating and Cooling for all of your inside climate control!
The only regret we have, is not doing this project sooner!! Thank you, Jason, and the MetFab team for exceeding all our expectations!!!