Metro by T-Mobile

Primary Location

Main location3164 Sunset Blvd NE Renton Washington 98056 US(425) 282-3984

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Amenities

Wi-Fi

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Service options

Onsite servicesIn-store shopping

Crowd

LGBTQ+ friendly

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Customer Reviews

2.4

2 Reviews

Michael Ennis16 days ago

From

The staff was decent, bilingual, and helpful. Good on them for that. However, they had hardly any phones in stock so after being denied my choices 1-5,, Ihad to settle for choice #6. A phone I didn't want in a color I didn't want. Oh well.

0 Likes

Jason Cox16 days ago

From

My first phone with Metro PCS was a Motorola e5 plus. Great phone, great service. Then this past June I got the blue screen of death. I wanted it fixed or buy the same phone I had. They said I can only buy the newest Motorola stylus. The phone had slow internet speed, dropped calls, poor reception and not easy to use. I came in to see if I could exchange the phone or get something that works as good asked me my first phone. The clerk said nope, Once you buy the phone, no refunds or exchanges. I tried to cancel my account and get a refund for my remaining unused balance and they wouldn't do that either. I'm leaving Metro an unhappy customer. Time to go shopping for a new carrier.

0 Likes

DF Yu16 days ago

From

The guy at Metro by T-Mobile 3164 NE Sunset Blvd Renton WA 98056 and named Markle was Very rude! Today is T-Mobile Tuesday, I went there to pick up a free umbrella (T-Mobile Tuesday promotion). I arrived 2 min earlier, he asked me to wait outside and I did so. I went in at 10:02AM (the store is supposed to open at 10:00AM), he asked me to step out again because he is still cleaning. I waited outside for about another 10min in such cold weather till 10:15AM, he was very rude and unfriendly to serve me. I told him that he should finish cleaning and be ready for customer at 10:00AM, and it was not nice to keep customer outside in such cold weather during the store opening time. He told me he got up late and came late today as his reasonable justification.

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