Cynthia Garner2 days agoFrom
I have been in this store many times unfortunately today Saturday November 27th it was a service tech named Samantha that refused to serve me publicly that was rude disrespectful even after I apologize standing next to her was Rosa the store manager who did nothing to control one of her sales people.... Please understand I will not enter that store again until the other manager and technicians or sales people are there this is absolutely unprofessional and a bad reputation for this location especially since it is part of a franchise so there is a owner somewhere that needs to know the type of people working for him or her thank you! Also this is regarding my 93-year-old mother who could not read the flip phone sold to me and the offering of the sales rep of $8 if I returned it?
Cyn J2 days agoFrom
Today I went in hoping to find a good deal on a budget with these hard times. We got helped by Samantha & Rosa, I believe their name were & they were so so so helpful & broke everything down on the differences on the phones, ect., they had so much patience with us, we're not really used to smart phones & tech stuff but they really made me feel calm, I really appreciate them. I will for sure be coming back to this store.
Katy L2 days agoFrom
First and foremost, the ladies working today were very nice and got everything done quickly and professionally, my only complaint is the screen protector that i paid $20 for is the wrong size, and doesnt cover my phone screen at all. It's so small that its cutting off the corners of my screen. Its a huge waste of money as I will end up buying the correct size from amazon anyways.
