Pure Life16 days agoFrom
My venue was beautiful, but the worst part of my wedding was working with Milestone. We booked our venue while it was under the management of another company and everything was going fine. The moment Milestone took over, the problems started. They tried multiple times to not honor my contract and tried to get even more money out of us on at least 3 separate occasions. They made planning extremely stressful for both myself and my coordinator. There was little to no communication except when they wanted more money. Even on the day of my wedding, they fell through on things that were promised- like coffee and tea during dessert (It was part of my bar package, but was no where to be found so my dad had to run to Starbuck to get coffee for everyone), they had my vendors SIT ON THE FLOOR to eat dinner because they couldn't 'find chairs', and the 'site manager' who was supposed to be my main point of contact, changed at least 3 times and it was like starting over every time- half of the time people I spoke to had no one I had already booked my event! Their properties are stunning but I will never work with Milestone again.
Shannon Channels16 days agoFrom
Milestone was an unfortunate necessity at Charles Krug Winery. The initial coordinator assigned to us, Liliana, did not seem particularly excited to help us ensure our perfect day. Her lack of enthusiasm put a damper on each one of our pre-wedding planning meetings. Going forward, we hope that Milestone will use the tasting room staff of their venues to run the wine tastings prior to the event as it was clear that Lili had no interest in the wine she was serving us. All this being said, we are giving 3 stars because of how wonderful Kristine was. We asked Milestone to switch our on-site coordinator, and Kristine stepped up to the task with massive amounts of enthusiasm. She made sure that EVERYTHING was perfect, and we are extremely grateful for her and how well she represented Milestone. Kristine gets 5 stars.
Hannah Risch16 days agoFrom
We are so happy we booked our wedding through Milestone! We worked with Arianna and she helped plan and execute the most perfect wedding day! From answering so many of my smallest questions to making sure we didn't have to worry about a single detail day of and to running the most seamless and smooth event, she is amazing. Thank you, Milestone!
