As a concerned parent seeking comprehensive care for my child's dermatological concerns, my recent visit to Miller Family Dermatology fell significantly short of expectations.
During our appointment, the Nurse Practitioner (NP) conducted a brief examination, limiting the assessment to only a couple of spots on my child's skin. Despite our concerns about a rash, the NP refused to examine it thoroughly. This approach seemed dismissive, overlooking the possibility that one condition might manifest across multiple areas of the skin, potentially interconnected and necessitating simultaneous treatment.
What stood out as particularly disconcerting was the NP's reluctance to conduct a comprehensive examination. Unlike my previous experiences with another dermatologist, who demonstrated a thorough understanding of skin cancer awareness and diligently examined the entire skin surface, this clinic restricted us to choosing merely three areas for discussion during the appointment.
Moreover, one of the prescribed medication, according to our primary physician, is unsuitable for a child's face.
Addressing wart removal, the clinic's refusal to perform a simple freezing procedure, opting instead for a medicine available exclusively at their pharmacy for a prolonged at-home treatment regimen, is puzzling. This differs significantly from the standard procedure we've encountered elsewhere, where warts are typically removed in a single visit.
Regrettably, the brevity of the appointment, lasting less than 30 minutes, compounded with insufficient explanations and a seeming focus on their pharmacy sales, led me to doubt the clinic's commitment to patient welfare over financial gain. As someone with a medical background myself, I find it hard to recommend this clinic to others seeking comprehensive and attentive dermatological care.
My hope is that this feedback prompts a reevaluation of patient-centric practices and a prioritization of comprehensive care over business interests.