Oscar Pacheco8 days agoFrom
This please sucks!!
I purchased a pre owned iPhone described as an “Excellent Condition” with a 30 day “Warranty”.
A week later the phones upper speaker was not working.
Brought it in for repair. They called me to go pick it up saying was all repaired. They wanted me to sign something for receiving the phone, with out even testing it.
I asked to show me the phone was repaired before signing. The counter guy started giving me attitude because I refused to sign. Then end it up the phone was not even repaired. Still speaker wasn’t working.
So I had to leave the phone again for repair and come back. When I returned 3 days later the phone was finally fixed, but then I asked for repair warranty and they give me attitude and rude reaction.
That is the type of customer service this place has!
Fernando Leon P8 days agoFrom
I was impressed by how nice the employees are. The prices are low and they’re really flexible. They have good costumer service and I like how they explain everything and clarify everything. I like how good they are with communication. I really recommend giving this place a chance if you haven’t!
Timothy Watcha8 days agoFrom
I was looking for a GOOD price for an iPhone. The woman working there showed off a beautiful iPhone x with 256gb and I was sold when she told me the sale. The screen was nice, they let me test every thing to make sure it was all in working order. I went home and realized it was only 64gb. Going back to the store the next day, the manager apologized for the mistake and gave me another phone in it's place. Normally I'd have been upset because I had to go back but the customer service is really on point, they really wanted to make sure I was happy with the phone. The phone was a different color than what I originally had but this one had %100 battery capacity! This phone was better than the previous one they had given me and I didn't have to pay any more money. Did I mention no tax? Great customer service, great product, and great deals. You really can't go wrong with that. I'd go back for an upgrade later.
