I am changing this to three stars because they did not forward any test results to my doctor and I had a disease that can kill me quick. I called on Monday when I found out my doctor didn't have anything from the hospital and no return call so I called again today, four days later.
These are people's lives you're messing with. You had better do a better job in the office or you are going to kill someone. 22 days after the er visit and nothing to my doctor. Follow through and do your job.
Having been rather sickly my whole life and a klutzy adventurer, I've had to visit a few hospitals over the years and this place was by far one of the best ER experiences I've ever had and I can't thank them or praise them enough for figuring out what was going on. Dr. Perera is one of the brightest and thorough doctors I've seen and everyone there were so kind and so patient. Attentive as well. I really don't understand the bad reviews of this place because, like I said, I've visited a quite a few hospitals (cancer was worth a bunch) and this was one of two best experiences.
So many people I know have had issues here. Just go out of town instead. I waited for a specialist for a couples months and when I finally went in, they scheduled me with the wrong doctor, when the referral letter had clearly written out which doctor I was supposed to see. They scheduled me wrong twice, and a third time I waited to see the same specialist, they overbooked her and she couldn't see me in time. Another primary care provider I used to see here also refused to really do anything to help my other physical ailments because "it's probably just anxiety you'll get over it." The billing department is a separate issue as they never sent me invoices for past appointments that my insurance did not cover. I found a collections notice in the mail and I immediately paid them. Years went by and they never reported it as paid until it finally fell off my credit naturally.
