Elon G23 days agoFrom
$77 just for an oil change and only to let my camery engine scream like a beat up truck, with low oil pressure light on due to faulty filter an hour later. I was in Bremerton at that time and drove to the nearest auto shop to get it fixed. When I returned, the owner blamed me for not following the warranty instructions on the receipt and refused to offer an easy refund. Seriously, who would look at their receipt and call some fine print number when the car is running with crazy noise and looks like it would break down any second out of town? And you think I tried to scam you? I just don't think $77 worth an hour of drive is all. Been a long time customer and now I would suggest avoiding this place at your caution.
PNW Offroad Adventures23 days agoFrom
Headed to Canada towing 2 sxs’s. Dodge truck lost axle, bearing and seal in rear. Got me hooked up and on the road and headed for Canada
Ke Coco Tang23 days agoFrom
Please avoid this shop, especially the JBLM community. I went there to fix a flat tire, took their recommendation to replace my rear brake pads, and not even 2 weeks afterwards my car started making a rattling noise. Took it to a Toyota service center for diagnostics, was told that my entire rear braking system needs to be replaced now due to damage that was previously not there before I went to the shop. I requested this shop cover the cost of the replacement, which they refused, insisting that they would only tow my vehicle back to see it for themselves "as a courtesy." They had no interest in seeing the diagnostic report or any documentation of the damage. The owner was condescending and dismissive over the phone throughout these interactions. As a female service member I've dealt with my share of disrespect, but it is particularly disappointing to receive it from the owner of a shop that otherwise seems to have so many other positive reviews.
