Geena Garcia11 days agoFrom
This is the second time we have a bad experience here. I’m not sure if it’s the owner but he is so rude. The first time he rushed me off the phone and when my husband went to pick up the order it was wrong and he told my husband “is she sure this is wrong” like yes! If you didn’t rush me off the phone you would have paid attention to our order.
Now today we called to place an order and were immediately put on hold. They didn't even bother answering and stating “thanks for calling, I am placing you on a brief hold”. So I kept calling and the man told my husband that we needed to wait on hold first so my husband told him it would be nice to be greeted first and notified of being put on hold. The first time we contacted the customer service they gave us a gift card loaded to my app. Today we tried using the gift card in store and the worker wouldn’t accept it. The pizza isn’t that great and not worth putting up with rude service.
miguel perez11 days agoFrom
I've tried it before, and I thought it was good ... came to the buffet very mid because u have to get it while it's hot to still be good, but they do let u sample different types of pizzas every time a new one is brought out ... I didn't know what to rate it 3 or 4 because I've had better, but it's still good ... Communication error with staff hard to understand/communicate ..... nice seats for big parties ... they have an arcade area, which is ok .... they don't give fountain drink cups for to go orders if u plan to eat there but order to go heads up ... spent $39 for 3 on buffet
CRISTINA GUTIERREZ11 days agoFrom
I submitted the order by accident using Uber eats, literally less then 1-2 passes by and I cancelled the order, it was still processing, they said a cancellation fee will be charged (never stated how much), I get a receipt available hours later, received showing a “cancellation fee” of $46.40!! WtH!! Contacted Uber Eats and they stated Mountain Mike’s closed the ticket/receipt with that cancellation amount. Totally NOT acceptable! Would definitely NEVER order and or recommend this place. Scammers.
