Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Drive-through
Today is April 15. Nice am sunny weather outside. I walked very calmly into the credit union. There was NO line. There was a nice lady customer watching TV. Sudenly one teller yells over to the other teller saying that it is NOT my turn. It was the ladys turn that was watching TV. Sorry, but why was the TV watching lady not in line and why the additude directed to me ? I was in great mood and Im now suddenly feeling like I did something wrong. About 50 percent of the time when I come here it seems like maybe people dont get along in here or they hate their jobs. Yep again walking on egg shells in here. I think its time for a new more upbeat credit union.
Drove over 40 miles from Darrington to Mountain Crest, the closest option in my network of credit unions that works with my home credit union. I was told that they would not be able to help me as their computer system was down. They wouldn't give me an estimated time that the issue would be fixed. They did refer me to another credit union in the same network, Alaska USA, but that one didn't open until ten. When I attempted to explain why that wouldn't work because of a prior commitment back in Darrington, I was interrupted rudely.
I then asked if they would possibly give me a call when their system was back up, thinking that I could run other errands while I was in Arlington and that maybe they would be back up before the other credit union opened. I was again interrupted, this time with laughter and a statement that no, they have far too much to do to call everybody.
Extremely disappointed, I went to Alaska USA credit union to wait until they opened so that I could deposit my check. I was late getting back to Darrington but they at least were friendly, professional, and their computers were working.
I have been banking with my home credit union (Potlatch No 1) for years and they have always provided personal, friendly service. I see no reason to switch but if we ever do, it will never be to Mountain Crest.
