Primary Location
Amenities
Amenities
Gender-neutral restroomRestroom
Payments
Credit cardsDebit cardsNFC mobile payments
From the business
Identifies as Asian-owned
Service options
Onsite services
Crowd
LGBTQ+ friendlyTransgender safespace
I came here for 15+ times at least for past few years and it seems like today is my last time to come here and no more again. Mulan is not a best massage place but just okay massage for me so far. Today I made appointment and went there for combo massage. It seems like all of masseuse are busy and owner did a massage for me. What he has done was just pinching or pushing me so hardly. I kept told him it hurts and less pressure please. Then for next few seconds, he did lesser pressure, but went back to strong pinching after. Few calling to store during massage and he just answered by one hand and massaged me by the other hand. Three times he left me because other customer walked in and asked for availability or paid their massage. I only got foot and back massage and no leg massage because he asked me to move to chair massage. Of course I did not get entire 60 mins massage due to his leaving and still paid 20% tips. Be aware they won’t be happy with 20% tip. They have a tip guideline on the desk and it was 20% tip unhappy face and 40% tip happy face. Additionally, my friend also disappointed because masseuse seems she does not even know how to start or do massage. She was busy at watching how other masseuse do and tried to copy it. I see their masseuse were changed so often but they really need to modify their system/ masseuse.
