Primary Location
Amenities
Payments
Credit cardsDebit cardsNFC mobile payments
Accessibility
Wheelchair accessible entrance
From the business
Identifies as LGBTQ+ owned
Update: We came here for a long time (per below review) but our most recent visit my dog was seriously injured and we have no idea how it happened. They told us he did great as usual, no one could tell us how this happened. The manager was kind and the owner paid for the vet bills, but sadly I can no longer recommend unless we find out what happened and what's been done to remedy it.
Previous review: My dog had never been professionally groomed and has separation anxiety so I was super nervous dropping off. They were so nice even when I was being a helicopter pawrent and made me feel at ease. My dog was chilling in the window when I returned, smelled amazing, was silky smooth, and was not scared or worried. They did such a great job!
We went to Mudpuppy’s for our golden doodle first haircut. When checking in I was informed that they would have to shave his body since he has a lot of mats - so I approved. When I came to pick him up, the groomer brought to my attention that many doodles have sensitive ears and shaving it may lead to blood accumulation in the tips. If this occurs within 24 hrs, we should go to a vet. 24 hrs later we visited the groomer with very little blood accumulated and they said it is fine and shall pass on its own. 2 days later we find ourselves at the vet with a lot of blood. The vet was shocked and shared with us that in 20 years in his line of work he saw this only twice and that groomers should never shave thin ears. Our dog ended up requiring stitches, a lot of meds, weekly visits at the vet and a month in a cone. If mudpuppy would have shared with us the risks before shaving his ears, we would have done things differently. We walked by them the other day and wanted to provide them feedback to ensure this doesn’t happen to others. Instead of having a proactive conversation, they accused that we were to blame and that’s it. I would never return nor recommend it unless you actually want to harm your dogs
