Christopher Aholt13 days agoFrom
I have had a similar issue to Jessica, not being able to get a hold of anybody at the business whether by email or phone. I need to return a duffel bag but the business has been unresponsive and failed to send a return label. I wonder if they have shut down??? Their website does not work either.
J L13 days agoFrom
I love these bags. They are beautiful and I own 3 of them. SO why 2 stars? I had a customer service issue where the bag I ordered wasn't monogrammed. I emailed the company and they sent me a return shipping label, I returned. I now can't get ahold of anyone at the company and my bag hasn't been returned. I have emailed them and called and haven't heard back. All I want is my bag back. I don't even care if its monogrammed.