Ada Chu10 hours agoFrom
Great classes offered here. I also love the wide range of instruments, music, and other items available in the store. The staff is also incredibly friendly and welcoming <3
Gilbert Garlitos10 hours agoFrom
When dealing directly, the gentleman at the counter was cool. However, overall customer service could improve. I came into the store and stood second in line behind a customer who needed some repairs on 2 instruments. No big deal, that is what they do. I think though to be efficient they may want to ask if anyone in line has an item they want to pay for quickly and leave. Instead, the string replacement proceeds with folks in line. After that repair was done I walked up assuming to be next. Nope, instead another customer was motioned to go ahead of me because they were in the store first. Not in line first, but in the store browsing first. Never knew until now this is how it works. Come in and browse and when you are done you go ahead of any customer in line so long as you came into the store before them. On the positive note, large inventory and staff was very helpful retrieving and holding my book in front for easy pickup access.
Edward J. Lick10 hours agoFrom
I love this place cause I took clarinet and sax lessons here as a kid. More recently, they were my sole source for Hohner Weekender harmonicas...which I needed to earn money to survive. At such an amazing price, too! Great customer service. If I ever needed and they were out of stock...they'd call the other store to look...even reorder and notify me when it arrived...just left my name and number...they'd follow through every time.
