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Pet groomer
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Namast'ay Dog Spa
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Namast'ay Dog Spa
(510) 402-3772
facebook.com/namastaydogspa
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Customer Reviews
3.5
4 Reviews
Gita Mahmoudabadia month ago
From google-logo
Today I went to drop off my 6 pound Maltese to be groomed and I see that there are multiple bigger dogs loose in the grooming area. I asked the groomer (Ashley) if she could put my dog in a crate because I explained he is afraid of other dogs (due to multiple bad experiences at dog parks with bigger dogs). She told me to wait 15 minutes extra past the appointment time so she could finish with another dog so she could put my dog in a crate. I patiently waited, handed her my dog and asked her again. She told me she would and reassured me he is going to be well taken care of. My husband picks up my dog 4 hours later, and tells me that our dog was loose with other dogs at the time of pick up. When I got my dog I saw that he is distressed and was jerky when I tried petting him. So it's honestly disappointing to have waited a few weeks for this appointment on top of 15 min extra to make sure he will be put in a crate only to find that the owner just ignored my concerns... Besides the haircut was pretty choppy.
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Claire Beara month ago
From google-logo
I’ve been taking my dog to Namastay for almost 4 years and Ashley always does a wonderful job with Nori. She helped my dog to get ready for a wedding. Highly recommend Ashley at Namastay!
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Santiago Taracenaa month ago
From google-logo
I recently took my 5-month-old Australian Labradoodle to this grooming place for a haircut. We had a thorough discussion about our preferences and guidelines for the grooming, and they assured us that they had experience with this breed. However, I was quite disappointed with the results. They did a terrible job trimming my dog’s face, even cutting the eyelashes, and they didn’t trim the body at all. It was not the outcome we expected, given our clear communication. Hopefully, they can improve their services in the future.
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