D N5 days agoFrom
I called the facility a lady by the name of Jodi picked up the phone. This is supposed to be a facility that helps people supposedly. I told her an individual got admitted that needs extreme help. What is the protocol? Do you have a second to talk? She rushed me and said call back later. I asked if there was someone else I can talk to she said No call back later and talk to who ever picks up. I'm assuming that she would be off at that time and didn't want to deal. Ok, how rude, I'm pretty sure that Jodi wasn't the only person clocked in. So you mean to tell me that I'm calling this facility to practically beg to help this individual, to let someone know that this individual needs to be held there, needs intervention , needs sobriety, needs help, and Jodi just says call back. Sometimes I feel if people cared things would have a better outcome. At the end of the day Jodi came off as a careless, Jodi should show more empathy. It could be her family member, or someone close in a Mental Health Facility, where she's on the other end inquiring. The facility needs a more passionate human Jodi isn't cutting it.
Susan Douglass5 days agoFrom
NAMI Solano County is doing an awesome job helping to reduce stigma associated with mental illness. Thank you for your outreach into the community and holiday service project that brings joy to those living with mental illness. Your classes are excellent and I so appreciate the connections I've made thanks to your meetings. I encourage everyone to get on the email list so you too can stay up-to-date with all that is happening in the mental health community in Solano County!
Patty Phillips5 days agoFrom
NAMI Solano County is run completely by volunteers. The office is not staffed. I don't know who Jodi is, but I have a feeling she is a property manager or something like that, not someone with NAMI.
I actually don't think there is a landline there....
I am so sorry you didn't get the help you needed. Please call our "Warm Line" at 422-7792 for referral to help in Solano County. I wish we could staff the office. Just don't have the money. I hope your loved one got some help!
Main location Fairfield California 94533 US(707) 438-9510
