Mykel Walker21 days agoFrom
Walked into the store recently with my boss just to pick up our essentials and to return some China made torx drivers that were supposed to be as good of quality as a torx driver that has lasted 10 years now in the shop up until recently.. as my boss is returning the Chinese junk that broke on the first attempt to loosen a bolt with not one but both drivers broken, an employee “Cris” that has been extremely rude every time for absolutely no reason decided he wanted to print out a paper stating what tools are and are not made in America still and had another employee give it to my boss and so my boss handed it back to Cris, well Cris very rudely said there’s the door you can leave.
That Mystery Girl21 days agoFrom
Very helpful. And they took the time to actually look up all the information on the items that I needed without me even having to ask them too. I wasn't able to bring home all of my purchases. So they let me keep some items overnight. Awesome staff!
Eric Fletcher21 days agoFrom
I have gone to this store for three years now for small tools every now and then. I must say for three years I don’t think the culture at this location is very customer friendly. No says hello when you walk in, and it seems like as a customer I am a burden instead of a sale!!! The final straw for me was a certain parking spot. When the management team cares more about parking spots then customer service I will take my business elsewhere, maybe that’s what they want!!!
