GiveU Deals17 days agoFrom
I was scimming through my credit card statements and noticed Natural Maidens. The crazy thing is I always paid them in cash for their cleaning job, both times (Dec/May), I called the company and they are fixing it. The cleaners don't speak good english but the job they do is okay. Perhaps its my fault for not checking sooner but if youre looking for a cleaning service give it a shot.
christine you17 days agoFrom
I would be cautious about how much time you are being charged for the services. I was in my apartment with the cleaner, who told me they would be done soon. I left about 1 and a 1/2 hours in thinking the cleaner would be done in 2 hours. There seemed like there was hardly anything left to do. I was charged for 3 hours. Customer service was pretty responsive, but I was still charged for 3 hours, so I would just keep that in mind.
J C17 days agoFrom
Our cleaners were an hour late (with no advance warning) and left an hour early, leaving multiple rooms in our home un-cleaned or cleaned poorly. We were billed the full amount and called to ask that our bill be reduced to reflect that our cleaners did not stay the quoted amount of time and did not clean the agreed upon amount of rooms. Whoever handles billing refuses to speak with customers directly, so this has continued to go unresolved for 3 weeks. Terrible service and terrible customer service. Take your business elsewhere!
Main location2826 Geary Blvd San Francisco California 94118 US(415) 563-5063
