Helen Luua year agoFrom
We were greeted by Carlos at the local Naturepedic store. He was friendly and answered all our questions. We were looking to buy a mattress for our toddler and I knew a little bit about which mattress we wanted before we had gone into the store. I had some questions about the mattress, picking up old mattress, etc and Carlos helped answer any questions we had. Great experience!
Ennesa Alfandaria year agoFrom
Naturepedic offers the best customer service I have ever experienced. Christian is incredibly friendly and helpful, and he went above and beyond to help me find the perfect mattress for my daughter. I would definitely recommend this store to anyone looking for a high-quality mattress with excellent customer service!
Madina Sagnayeva2 years agoFrom
Would like to leave a positive experience review for the customer service with Christian Gonzalez. When you buy a mattress costing 4K plus, you have lots of questions around the options, choices and what is best investment to make. I am very grateful to Christian who guided me through this journey. He answered by phone the list of all my questions, very clearly explained pros and cons of the available options. I ended up buying EOS Trilux, one side cushion firm and other just firm. I really liked this customization option for both sides so that nobody need to compromise their comfort and sleeping habits! Christian even suggested how we can change the layers between both sides if wish to experiment with the firmness. Very excited about the purchase, now looking forward to delivery and trial of our new ORGANIC comfortable mattress!