dave schultz10 days agoFrom
Due to "overwhelming" workload at NHB drive-thru pharmacy, only "refills" can be processed / transferred to the drive-thru pharmacy. How is it that a renewal of an existing prescription (15 yrs) to obtain continuing refills of the same med is not a "refill" and therefore may only be picked up at the pharmacy lobby or the 'script vault?
Lance Holder10 days agoFrom
My Wife called into the pharmacy this morning and gave the Pharmacist a list of medications that she needed refilled. The Pharmacist stated that my Wife could pick them up today before closing. My Wife and I drove an hour to the pharmacy to pick up the refills and we were told that they weren't put in by the Pharmacist. So now we have to wait an additional hour on top of the hour we already waited. This is the worse customer service my wife and I have ever experienced at a pharmacy.
j P10 days agoFrom
Dynamic Customer Service provided by a Professional Naval Hospital Pharmacy Representative working today, at the drive through, @1400, 28 July 2023. Like a clutz I forgot to get her name but I’ve seen her many times throughout the years at the Naval Hospital. She provides outstanding, by the book, support to our Veterans and she helped me out big time. Without going into all the poopoo details, I’ll just say this wonderful human being, representing the Pharmacy, made my 45 year wedding anniversary so much more pleasant. Thank you, THANK YOU, THANK YOU! I am so very grateful. Life is so much nicer with people like you.
Main location17 Boone Rd Bremerton Washington 98312 US(360) 475-4425
