We've used Nelson Air for both commercial and residential services. Excellent service, reliable, dependable and trustworthy. They saved us last summer when our commercial building AC went down. Nelson Air came out, and by the next day had the necessary parts in hand to fix the AC! fair price and excellent work!
I recently had the pleasure of hiring Nelson Air to address some AC issues in my home, and I must say that their service exceeded my expectations. From start to finish, the entire experience with Nelson Air was nothing short of exceptional. They demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.
Scott Nelson was incredibly responsive right from the initial inquiry. Their friendly customer service representative promptly assisted me in scheduling an appointment that suited my availability. I appreciated their flexibility and willingness to accommodate my busy schedule.
On the day of service, Scott and his Tech Dan arrived right on time, which was a refreshing change compared to previous experiences I've had with other companies. They were courteous, well-groomed, and ready to tackle the AC issues at hand. I appreciated their attention to detail and their willingness to explain the problems in a clear and understandable manner.
What impressed me the most was the level of expertise displayed by the Scott. He quickly diagnosed the root cause of the AC problems and went above and beyond to fix them efficiently. It was evident that they possessed extensive knowledge and experience in their field, which gave me confidence in his abilities.
The workmanship provided by Nelson Air was outstanding. They performed the necessary repairs with precision and ensured that everything was functioning optimally before leaving. I appreciated their commitment to quality, as it gave me peace of mind knowing that my AC system was in reliable hands.
Furthermore, the pricing offered by Nelson Air was fair and transparent. They provided a detailed breakdown of the costs involved, and there were no surprise charges or hidden fees. I found their pricing to be competitive considering the level of service and expertise they delivered.
Overall, I highly recommend Nelson Air for any AC needs. Their professionalism, expertise, and commitment to customer satisfaction make them stand out from the competition. If you're looking for a reliable AC company that consistently delivers top-notch service, look no further than Nelson Air. They have certainly earned my trust and future business.
