Gerard Lanzano9 days agoFrom
My experience with Nick was excellent. He was very accommodating, and he knew exactly the kind of vehicle I was looking for. These guys know their stuff! He also guided me through the paperwork very efficiently, and he was able to work around the scheduling conflicts that we had so that I could get the car as promptly as possible. Thank you very much!
Noelia Flores9 days agoFrom
I had an outstanding experience purchasing my first vehicle thanks to Michelle! From start to finish, she was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain every detail and answered all my questions, ensuring I felt confident and informed throughout the process. Her professionalism and genuine care made the entire experience smooth and enjoyable. I highly recommend Michelle to anyone in the market looking for a car—her expertise and dedication truly sets her apart!
Brooke Kelly9 days agoFrom
My experience during the 20k service on Wednesday, 4/24, was highly disappointing. The treatment I received was disrespectful and based on the assumption that I lacked knowledge because of my age and gender. They falsely claimed my car had mice and tried to upsell me a $350 HVAC cleaning and a new engine filter, which was barely dirty. Furthermore, they failed to top off my low coolant and other fluids. I replaced the cabin air filter myself, which was genuinely necessary. I expect the manager to promptly address these issues by providing a complimentary replacement of the engine filter and ensuring all fluids are topped off. Despite trusting Westport Toyota to carry out the correct service, they failed on all counts and attempted to deceive me, despite my automotive knowledge. After waiting for more than an hour, I received a hastily made video with poor audio quality, making it difficult to understand what the technician was trying to communicate. The video failed to accurately show the alleged issues in my vehicle.
Main location777 Post Rd E Westport Connecticut 06880 US(203) 222-3300
