I'd give these guys 0 stars if I could. The front receptionist was so rude that I had to cancel my appointment.
I originally reached out to these guys seeking a new psychiatrist for my ADHD since my new insurance didn't support my old service. It took these guys 3 days to get back to me and let me know my new insurance was approved and expected me to sign their consent forms in less than 24 hours. Take note, I honestly was working for most of the time and genuinely had a time planned to quickly fill out the forms, but the receptionist called / texted / and emailed me in 6+ different occasions which is unfortunate because I really planned on meeting with them.
A message to the company: You're in the business to understand and empathize with your patients and coming from a patient POV, it's difficult transitioning to finding a new therapist given we worked with our last person for so long. So if someone is telling you that you've been spamming them in such a short amount of time , you shouldn't gaslight and invalidate their experience.
