Night Light Nail Salon Review I’m somewhat speechless after leaving Night Light Nails today. While I had a number of minimal complaints that aren’t worth noting regarding the aesthetic and customer experience, I’ll highlight the things that will keep me from returning.
First, my spouse and I had manicure/pedicures scheduled for 4:00PM and we were finally seen at 4:20 (myself) and 4:45 (my spouse). Second, the quality of the gel manicure is subpar at best as there’s globs of clear gel cured onto my fingertips. Thirdly, the pedicures were even more painstakingly slow and left much to be desired. I pulled my foot away in pain at least ten times. Fourthly, my toe nail polish wasn’t even started by 6:15 and because I had plans later, I had to skip the polishing. In addition to all of these things, it was evident that proper hygiene and cleanliness was not being followed for the equipment by the technicians as I watched the technician sheath their clippers and tools without any cleaning after use. I also watched my tech pick at their face while I was getting a head and shoulder massage.
Overall, the experience was truly awful and I feel taken advantage of. The cost was exorbitant and not remotely justified for the quality of service I received. I do not want to write a review that puts these kind folks’ livelihood in jeopardy, but this was a bad experience and I don’t want others to experience this, too.
